Corporate

ABOUT TLC LOTTERY AND HOW IT WORKS

1. MEMBERSHIP AND PAYMENT CHOICES

Membership of the Lottery is open to anyone over the age of 16, resident in the UK and is limited to 10 entries per week; i.e. £10 per week.

• Each entry costs £1, per week.
• All entries must be paid for in advance.
• Payment methods include DIRECT DEBIT, CREDIT CARD, or CHEQUE.
• Members may choose to pay annually, every six months, quarterly or (by direct debit only) on monthly basis.
• TLC also promotes our Lottery at venues such as Supermarkets and Shopping Centres by selling Single Tickets for £1 which gives you an entry in one week's draw only, draw date as stated on the ticket.
  

2. PRIZES

• There are 163 cash prizes drawn each week. These are:
• 1st: £1,000
• 2nd: £100
• 3rd: £50
• 60 Prizes of £10
• 100 Prizes of £5

The total prize fund each week is therefore £2,250.

All prizes are guaranteed to be won every week. This is guaranteed, because only members who have paid in advance, and are therefore "in credit" and Single Tickets sold are included in the draw which takes place each Friday.

 "ROLLOVER" PRIZE

Members and Single Tickets sold are also entered into this  separate draw. As well as members who are "in credit" and Single Tickets sold, this draw also includes members who have been in the lottery in the past but whose entries have been cancelled, or have lapsed, plus any void or unallocated entry numbers.

If the prize is won by a an entry which is in credit for that week or a Single Ticket sold, the prize will be paid. But if the winning number drawn is NOT in credit, i.e. is a lapsed, cancelled or otherwise void number, then the prize will NOT be won and the value will be carried forward to the following week. For example; Week 1 = £250; if not won Week 2 becomes £500; if not won Week 3 becomes £750 etc.

This will continue to the point where the rollover prize becomes £10,000. For the draw in that week only, the rollover draw will only be made amongst the members in credit for that week plus Single Tickets sold, thus guaranteeing that the prize will be won.

3. ADMINISTRATION

1. TLC Lottery does not make the weekly draws itself. This is done on our behalf by an independent bureau, StarVale Management & Technolgies Ltd, who are based at The Tannery, Chapel Lane, Galgate, Lancs LA2 0PR. The draw is done at random and no TLC staff are involved with the arrangements for the weekly draw. StarVale also administers the database of members and records payments.
2. Prize cheques are posted out so there is no need for winners to claim.
3. It is the responsibility of each member to notify us if you move home. If you do not do this, we may not have the correct address to send a winners cheque to you, and in those circumstances it becomes your responsibility to claim a prize. In such circumstances winnings should be claimed within six months of the draw date.
4. Members join the TLC Lottery by paying in advance, via Direct Debit, cheque, credit card or cash. If a lottery player chooses not to continue with his/her memebrship, any credit will be used to continue their unique number(s) in the weekly draw until that credit expires unless a member specifically requests a refund..
5. If a member pays twice in error, the extra credit will normally be used to extend their period of credit in the draw, but if a member prefers a refund that will be arranged on request. If an error has been made via a direct debit, the banks' "Direct Debit Guarantee" applies.
6. The lottery number of winners are published on this website and in Saturday's Birmingham Mail newspaper. Members can request to have the winning numbers emailed to them.
7. Members with any query concerning their Lottery membership or account should telephone Lorraine Halling or Sue Webb on 01564 825047 Monday to Friday 9am to 4pm.

4. REGULATORY INFORMATION

This information is correct for draws held with effect from 24 September 2010 onwards.

TLC Lotteries Ltd is a joint venture between; Acorns Children's Hospice, Birmingham St. Mary's Hospice & Focus Birmingham. All surpluses from our Lottery are distributed in equal shares to the joint venture charities.

Registered office;TLC Lotteries Ltd,  Drakes Court, 302 Alcester Road, Wythall, Birmingham B47 6JR

Company Registration; 03186938

Responsible person; Carl Bayliss, Lottery Manager

Licenced by the Gambling Commission;  000-004937-N-100350-002

TLC Lottery is licenced by the Gambling Commission and is a founder member of the Hospice Lotteries Association and a member of The Lotteries Council. All three organisations are committed to using lotteries for responsible fundraising and to working together to encourage a sensible attitude to gambling and providing access to support, if required to

For further information visit;

www.hospicelotteries.org.uk

www.lotteriescouncil.org.uk

www.gamblingcommission.gov.uk

www.thegreatfoundation.org.uk

The Gambling Act 2005

• As it is an offence for anyone under the age of 16 to participate in a lottery we have a statutory duty to verify that you are over the age of 16 and reside in the UK. By applying to become a player you agree to us carrying out any checks that are deemed appropriate which may include a reference to credit and government agencies. Should a prize winner be found to be under the age of 16 we will refund their money and withhold the prize.
• Members wishing to self-exclude must advise us (see contact details at www.tlclottery.co.uk) and will not be able to rejoin the Lottery for a period of six months from the date of self-exclusion.
• Any complaints should be addressed to Carl Bayliss as Lottery Manager and Responsible Person in writing to our registered address or by email to This e-mail address is being protected from spambots. You need JavaScript enabled to view it The complaint will be investigated and in the event that it cannot be resolved, will be referred to an arbitration body such as The Independent Arbitration Service Ltd (IBAS) www.ibas-uk.com.
• We reserve the right to amend or modify these terms and conditions at anytime without notice.